This dedication to service starts with Owner Kelley McKay. He saw that consumers were not getting the service they expected or deserved from other HVAC companies. So from the onset, he decided to make sure that Service HQ would over-deliver on what they promised to their customers, even if it meant less profits for Service HQ. He instilled this philosophy throughout the company. So no matter if you are dealing with the office manager or the HVAC Technician installing your equipment, they all understand that the customer is Service HQ’s top priority.