Content Management Systems were originally designed to simply post blogs, and as web services become more versatile and complex they are having trouble keeping up. ​ Desk Agent is a scale able Business Management System designed from the beginning to take advantage of new software services and web applications that 5 years ago would have only run on your desktop. Organizations have trouble maintaining multiple software systems and these systems are complex and they don’t share information. The solution, Desk Agent, a Business Management System on the cloud delivered through your web browser. Desk Agent’s core links common business applications, like blogs and payment systems, with 3rd party services, like Facebook and Paypal for a unified system.